Serenity Signature Resolve™ Elite - 6-Month Concierge Program

Serenity Signature Resolve™ Elite is a refined six-month credit consulting experience created for clients who require extended, professionally guided support to review and address multiple areas of their credit profile.

This program is designed to assist clients with reviewing and addressing information contained within their credit reports in accordance with applicable federal consumer protection laws, including the Fair Credit Reporting Act (FCRA) and the Telemarketing Sales Rule (16 CFR Part 310).

Throughout the six-month service period, clients receive up to six professionally prepared dispute service cycles conducted through appropriate consumer advocacy channels where applicable. All services are delivered with discretion, integrity, and full regulatory compliance.

Enrollment is intentionally limited to preserve a high standard of personalized service, extended oversight, and attentive case management.

Program Duration

Serenity Signature Resolve™ Elite is a six-month concierge program beginning on the client’s official enrollment date.
Services are delivered in structured phases throughout the six-month period based on bureau response timelines, regulatory guidelines, and individual credit file activity.

No specific outcomes, deletions, or timelines for results are guaranteed, as final determinations are made by credit bureaus and data furnishers.

Program Investment & Payment Options

Total Investment: $750.00

Clients may select one of the following payment options:

• Two payments of $375.00

• Or a one-time payment of $750.00

The initial payment includes:

• Client onboarding and secure account setup
• Comprehensive credit file review and audit
• Development of a customized, multi-phase dispute strategy and preparation of documentation

Subsequent billing occurs in accordance with service milestones and applicable consumer protection regulations. Serenity Consulting Group operates in compliance with the Telemarketing Sales Rule (16 CFR Part 310) and does not collect fees for credit consulting services until services have been rendered in accordance with applicable law.

Required Credit Monitoring

Clients are required to maintain an active third-party credit monitoring service at a cost of $39.90+ per month for the duration of the program.

This fee is separate from Serenity Consulting Group’s program investment and is paid directly to the credit monitoring provider.

The credit monitoring service enables Serenity Consulting Group to access updated credit reports, monitor bureau responses, and accurately track progress throughout the consulting period. Failure to activate or maintain active credit monitoring may delay or prevent services from being rendered.

Program Scope

This program is designed for clients with one to ten negative or questionable accounts, each under $7,000, and is best suited for addressing:

• Outdated, incomplete, or inaccurate reporting

• Moderate to extensive credit file discrepancies

• Multi-item credit profile refinement and review

The program includes up to six dispute submissions guided by applicable consumer protection laws.

Program Exclusions

This program is not recommended for complex credit profiles involving:

• Repossessions

• Bankruptcies

• Evictions

• Child support reporting

• Foreclosures

These matters typically require extended review periods, legal intervention, or alternative service options.

Important Disclosures

Serenity Consulting Group is not a law firm, credit bureau, creditor, or government agency. We provide credit education and consulting services only.

Serenity Consulting Group does not control credit bureaus, creditors, or collection agencies and cannot guarantee the removal of any specific account or any particular credit score outcome. Results vary based on each client’s individual credit profile and the responses of reporting entities.

Only information that is inaccurate, outdated, incomplete, or unverifiable may be addressed in accordance with applicable law. Accurate and verifiable information cannot be removed simply because it is unfavorable.