Serenity Inquiry Resolve™

Serenity Inquiry Resolve™ | Hard Inquiry Resolution Program

Professional Consulting for Hard Inquiry Review

Serenity Inquiry Resolve™ is a specialized credit consulting service designed for individuals seeking professional assistance with reviewing hard credit inquiries that may be inaccurate, unauthorized, outdated, incomplete, or otherwise eligible for investigation under applicable consumer protection laws.

Hard inquiries may result from applications for credit and can impact your overall credit profile. This concierge consulting program provides a structured strategy to review eligible hard inquiries, prepare appropriate dispute documentation when warranted, and provide professional guidance throughout the investigation process.

Every credit profile is unique. Eligibility for inquiry investigations, program timelines, and individual outcomes vary based on the circumstances surrounding each inquiry and the responses provided by the nationwide consumer reporting agencies and data furnishers.

What's Included

Comprehensive Inquiry Review

Your Credit Consultant will conduct a detailed review of your credit reports to identify hard inquiries that may qualify for investigation.

Each inquiry is carefully evaluated to determine the most appropriate strategy based on your individual credit profile.

Personalized Inquiry Resolution Strategy

Receive a customized strategy designed specifically for your credit profile, including recommendations regarding eligible hard inquiries and the most appropriate course of action.

Professional Inquiry Investigation

When appropriate, Serenity Consulting Group will prepare dispute documentation requesting an investigation of eligible hard inquiries that may be inaccurate, unauthorized, outdated, incomplete, or otherwise unverifiable under applicable consumer reporting laws.

Your Credit Consultant will review agency responses and provide additional guidance throughout the service.

Concierge Client Experience

Every enrollment includes:

• Secure client onboarding and account setup
• Comprehensive hard inquiry review
• Personalized inquiry resolution strategy
• Professional preparation of dispute documentation
• Secure client portal access
• Ongoing consulting and support throughout your service

Program Investment

Total Program Investment: $199.00

One-Time Investment

Your investment includes:

• Client onboarding
• Comprehensive inquiry review
• Personalized consulting strategy
• Preparation of inquiry dispute documentation
• Secure client portal access
• Professional consulting throughout the service

Serenity Consulting Group operates in compliance with the Telemarketing Sales Rule (16 CFR Part 310) and does not collect fees for credit consulting services until services have been performed in accordance with applicable law.

Service Scope

Each Serenity Inquiry Resolve™ enrollment includes professional review and dispute preparation for up to five (5) eligible hard inquiries.

Clients requiring a broader scope of review may expand their service with one of the following inquiry bundles:

Essential Review

Up to 5 Hard Inquiries (Included)

Signature Review

Up to 10 Hard Inquiries (Additional $199)

Elite Review

Up to 15+ Hard Inquiries (Additional $299)

Each bundle includes professional review, strategy development, dispute preparation, and documentation for all eligible hard inquiries included within the selected service level.

If your credit profile contains more than fifteen hard inquiries requiring review, Serenity Consulting Group will provide a customized service recommendation based on the complexity of your file.

Required Credit Monitoring

Active third-party credit monitoring is required throughout your enrollment.

Approved Providers

• MyFreeScoreNow
• IDIQ

Estimated Cost: Approximately $39.90 per month

This fee is paid directly to your selected credit monitoring provider and is separate from Serenity Consulting Group's consulting fees.

Maintaining active credit monitoring enables your Credit Consultant to review current credit reports, monitor investigation results, and provide accurate recommendations throughout your service.

Who This Program Is Best For

Serenity Inquiry Resolve™ is ideal for individuals who:

• Have hard inquiries they believe may be inaccurate or unauthorized.
• Want professional guidance reviewing inquiry reporting.
• Need a focused consulting service rather than comprehensive credit consulting.
• Are looking to strengthen their overall credit profile.

Important Disclosures

Serenity Consulting Group does not guarantee the removal of any specific hard inquiry or any increase in your credit score.

Final reporting decisions are made solely by the nationwide consumer reporting agencies and the companies furnishing inquiry information.

Clients retain the legal right to dispute information appearing on their consumer reports independently at no cost.

Serenity Consulting Group provides consulting, education, administrative support, and document preparation services in compliance with the Credit Repair Organizations Act (CROA), the Fair Credit Reporting Act (FCRA), the Telemarketing Sales Rule (TSR), and other applicable consumer protection laws.

Under the Fair Credit Reporting Act (FCRA), consumer reporting agencies may correct, update, or remove information determined to be inaccurate, incomplete, outdated, or unverifiable.

Each enrolled client receives secure client portal access for communication, documentation, and program updates.

Refund Policy

Professional consulting services begin immediately upon enrollment through client onboarding, account review, strategy development, document preparation, and other administrative services.

Because these services begin promptly after enrollment, fees for services already performed are non-refundable to the extent permitted by applicable law.

Once consulting services or dispute preparation have commenced, refunds, returns, or exchanges are not available.